We pride ourselves on being transparent with all aspects of your care. Learn more about being a patient at OSD Healthcare Hemel’s Private Hospital.
Patient information
Find us
We are located at:
One Medical House, Boundary Way, Hemel Hempstead, Hertfordshire, HP2 7YU
Getting here
By road
We offer free parking on site.
From M1
Leaving the M1 at Junction 8, take the third exit at the roundabout onto Green Lane. At the next roundabout, take the first exit and then take the second exit at the following roundabout, taking the third turning on the right. OSD Healthcare will be immediately on the right-hand side.
From M25
Leave the M25 at Junction 21 and travel northbound on the M1 to Exit 8. At the roundabout, take the third exit onto Green Lane. At the next roundabout take the first exit and then take the second exit at the following roundabout, taking the third turning on the right. OSD Healthcare will be immediately on the right-hand side.
By train
The closest train station to OSD Healthcare is Hemel Hempstead.
There are usually taxis available outside the station or you can pre-book Choice Taxis on 01442 246000.
Your hospital visit
During your visit to OSD Healthcare, you will be asked to complete patient registration, medical history and consent forms. Our patient services team will be on hand to answer any questions or provide any assistance you need.
It is important that we know of any allergies you may have or medications you are taking so please bring along your most recent repeat prescription list (or your actual medication, if that is easier).
NHS GP
If you would like the details of your visit(s) to OSD Healthcare shared with your NHS GP or other healthcare professionals, you will need to provide us with their contact details so please have this information to hand. You do not have to share details about your visit to OSD Healthcare with your NHS GP – it is entirely up to you.
Test Results
Following your visit, any test results will generally be sent back to your referring clinician within 48 hours of your appointment.
We hope you now have a better picture of what to expect when you visit us. As always, you can contact our patient services team on 01442 497 030 if you have any further questions around your upcoming appointment.
Cancellation Policy
If for any reason you need to cancel your appointment, we ask for 24 hours notice. If the appointment is cancelled with less than 24 hours’ notice, a fee of 50% of the appointment cost will be charged. Please note, private expert fees are at the discretion of the expert.
Preparation
Ahead of your visit, please review your confirmation e-mail. This will include any further details specific to your visit such as any preparation required e.g. particular type of clothing to wear or any fasting instructions.
Mask Wearing
If you have any respiratory illness or symptoms, you are required to wear a mask at all times whilst in clinic.
Disability Access
At OSD Healthcare, we aim to anticipate the needs of all our patients, including those with disabilities. The following facilities, equipment and services are available to those patients with additional needs:
- Car parking for blue badge holders
- Wheelchairs for those who need them
- Accessible toilets throughout the hospital building
- Wheelchair accessible lifts
- Facilities for patients and visitors who have trouble hearing including hearing loops
- Additional support for patients with a learning disability
- Option to have Outpatient appointments in ground floor rooms only
Should you have any special requirements when visiting our hospital, please do let us know when booking your appointment.